Return/refundPolicy

Refund Policy

 

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Returns

Our policy lasts 7 days. If 7days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund. Please contact us at Gebahiartworks@gmail.com.

 

Sale items (if applicable)

Only regular and sale priced items may be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at Gebahiartworks@gmail.com and send your item to: 732 ilex court  West Palm Beach Florida US 33403.

 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.

 

Shipping

To return your product, you should mail your product to: 732 ilex court  West Palm Beach Florida US 33403

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 Thank you!